CUJ Explorer

Interactive Critical User Journey Analysis

Presentation Management System

User Journey Timeline

Click any step to view detailed friction analysis, context switches, and technical recommendations.

1

Opens app and clicks "Start Presentations" for an existing class

minimal
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2

Clicks "Randomize Teams"

minimal
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3

App randomly selects a team (fair, non-biased)

minimal
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4

Instructor announces team aloud

moderate
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5

Instructor searches for slides in Quercus

severe
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6

Instructor opens notes app beside timer

severe
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7

Starts presentation timer and takes notes simultaneously

severe
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8

2-minute warning appears

moderate
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9

Presentation ends early

moderate
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10

Instructor monitors timer to decide late penalties

moderate
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11

Instructor resets timer for Q&A

minimal
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12

Q&A ends; Instructor clicks "End Presentation"

minimal
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13

Instructor externally records duration for later grading

severe
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